Freedom of Information Complaints Procedure
The University aims to comply fully with its obligations under the Freedom of Information Act and to ensure that the service it provides for those wishing to gain access to information is simple, efficient and effective. If you feel the service you have received does not meet these aims or your expectations, please contact the Governance Office (foi@sussex.ac.uk). Complaints against and requests for reviews of the University's Freedom of Information decisions will be handled promptly. In line with current guidance from the Information Commissioner's Office, we aim to conclude all internal investigations and reviews within 20 working days following the date of receipt.
If you still feel your complaint has not been dealt with sufficiently, you can complain to the Information Commissioner's Office, the independent public body which oversees the Act. Full contact details for the Information Commissioner's Office are available on the 'Contact us' page of their website.