You said, we did

Your feedback is very important to us and we use it to continually improve our services.

A PhD student reads a journal article on a computer in the new family room while behind her desk her children play with the family room toys

Family room

You said: "I have nowhere to study where my child can play safely."

We did: The Library now has a family room, with a play area, toys and books, a feeding corner with privacy screen and study desks with access to power sockets and wifi. Find it on the first floor.

Opening hours

You said: "Please open 24 hours at weekends."

We did: We’re now open 24/7 during term time, so you can study in the Library at any time of day - or night.

You said: "Please open early dring summer vacation"

We did: We’re now open at 8.30 Monday-Friday during the summer vacation

Hot & cold drinks

You said: "I would love to bring a coffee into the Library."

We did: We have allowed hot drinks into the Library since January. The USSU and the Library cafe helped us celebrate by donating 1000 secure, reusable cups, which we gave away to students at the start of term. We have also installed an additional water fountain. There is now one on each floor (apart from the basement).


You said: "The Library gets busy and I struggle to find a place to work."

We did: Over the summer we added new study areas to the building to increase the number of spaces available for your use. The new additions include: 

  • A group study area on the ground floor of the Library behind the Info Hub, including 26 additional desk spaces.
  • An additional large quiet study area added to the ground floor, by converting the area previously known as the 'core collection', with an additional 47 study spaces now available to use.

Recycling bins

You said: "I'm trying to be green, but there's nowhere to put my paper or plastic bottles."

We did: Working with Sussex Estate Facilitites, we have provided more than 20 extra recycling bins throughout the Library.

Essential Reading

You said: "I can never get access to the books I need."

We did: From the 1st of February, all blue sticker 'Core' books became 'Reference only'. This means that they cannot be borrowed, and there will always be a copy of your essential reading in the Library.

We have also been working with your lecturers and have now increased the number of reading lists available online.

Access to video resources

You said: "I can't find the films I need for my studies."

We did: The Library is now subscribing to Kanopy - an on-demand streaming video service that provides access to more than 26,000 films each year. Kanopy works directly with filmmakers and film distribution companies to offer award-winning collections including titles from PBS, BBC, Criterion Collection, Media Education Foundation and more.

We continue to liaise closely with USSU and listen to contributions made by our users at the Library User Forums. If you have any suggestions for Library improvements, or would like to register to take part in a future Library Forum event, please email