You said, we did

Your feedback is very important to us and we use it to continually improve our services. This year we've made several improvements in response to feedback from the 2016 Library Survey.

Opening Hours

You said: I would like to be able to use the Library as a study space, any time of the day or night.

We did: We've increased our term-time opening hours to 24 hours a day, 7 days a week, from the 16th September 2017. Opening hours will vary during vacation periods. For more information on our opening times, please see our timetable of opening hours for the 2017-18 academic year.


You said: The Library gets busy and I struggle to find a place to work.

We did: Over the summer we added new study areas to the building to increase the number of spaces available for your use. The new additions include: 

  • A silent study area on the ground floor of the Library behind the Info Hub, including 26 additional desk spaces.
  • An additional large quiet study area added to the ground floor, by converting the area previously known as the 'core collection,' with an additional 47 study spaces now available to use.

You said: Some facilities are not as clean as they should when the Library is very busy.

We did: We have increased the Library's weekend cleaning schedule from the start of the new academic year in order to maintain high standards of cleanliness, both during the week and at weekends.

Access to Library Resources

You said: There aren’t enough copies of textbooks in the Library.

We did: This year we are running an etextbook pilot for modules with large student numbers within the School of Business, Management and Economics. We will be providing each student with access to an individual copy of an etextbook for the duration of the module, and will monitor usage and feedback to evaluate whether this model meets student needs.


You said: Some ebooks are difficult to download and use.

We did: Where possible, our ebooks are now DRM-free which means that they are easier to download, print, copy and paste. We are also increasing access to ebooks on platforms that we know are already popular with our users (such as JSTOR).

Teaching and Online Support

You said: Where can I find links to the teaching support available to me?

We did: A newly-updated Skills Hub site has recently been launched at - this site merges the information that was previously available at InfoSuss, Skills Hub and S3 so that it’s in one place. We’ve helped to supply more information about Library teaching and support sessions and added the session dates and times to the new ‘Events’ section of the site and you are able to book place on any of these sessions online.

 We continue to liaise closely with USSU and listen to contributions made by our users at the Library User Forums. If you have any suggestions for Library improvements, or would like to register to take part in a future Library Forum event, please email