Essential Maintenance Network - 9 July 0730-0900

Posted: Fri 6 Jul 2018, 10:39am.

Systems / Services Affected:

Firewalls: Intermittent connectivity to the internet and other University services

Date / time:

9 July 2018 07:30-09:00hrs

Reason for downtime:

We have been experiencing some intermittent disruption to internet access and other University services such as Study Direct, Sussex Direct, Business Applications, Eduroam, etc.

An ongoing fault has been confirmed on the main university Firewalls, which needs to be urgently fixed. On the recommendation of our supplier we will be upgrading software to return to a stable platform. This action is part of a programme of work to introduce our new security gateways and stabilise services.

IT Services change/incident number: 101899

Contact the IT Service Desk for support:

Visit us in Shawcross

Log a support ticket online

Call us on 01273 678090

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