Posted: Wed 13 Jun 2018, 12:10pm.
Systems / Services Affected: Staff email
Date / time: 13 June 2018
Reason for downtime: Some staff are currently unable to access their email accounts, either by webmail or via email clients like Outlook.
If you’re are affected by this issue, you can access your email by connecting to Windows Remote and opening Microsoft Outlook within the Windows Remote session. You can also use the Outlook app on a mobile device to access your email account.
We are currently working to resolve this issue and will provide further news as soon as it’s available.
IT Services change/incident number: 377887
Contact the IT Service Desk for support:
Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
If you continue to encounter errors when accessing webmail or via your email client, please contact the IT Service Desk.
