Posted: Fri 20 Apr 2018, 9:08am.
Systems / Services Affected: If you try and connect to web forms (yellow screens) you will currently get an unresponsive web page and will not be able to login.
Date / time: 20 April 2018, 08:15
Reason for downtime: We are currently investigating the cause of this problem and will restore access as soon as possible.
IT Services change/incident number: 366961
Contact the IT Service Desk for support:
Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
UPDATE: 20 Apr 2018 - 12:22pm
We are continuing to investigate the current issue that’s preventing logins to Oracle web forms (yellow screens). We are in contact with our support partners and we’re devoting every available resource towards the resolution of this issue.
We aren’t able to say when access to yellow screens will be restored, but we will publish further news as soon as it’s available. Please ensure you’ve subscribed to the Latest News emails or are following us on Twitter.
UPDATE: 20 Apr 2018 - 4:54pm
Our Support Partners will continue to investigate the issue with yellow screens over the weekend. IT Services will liaise with them first thing on Monday and provide an update as soon as possible.
Please ensure you’ve subscribed to the Latest News emails or are following us on Twitter.
The issue affecting Oracle Web Forms (yellow screens) has now been resolved.
If you continue to experience any issues with yellow screens, please contact the IT Service Desk.