Essential Maintenance on the IT Services user account management system: Friday 23 March - Monday 26 March

Posted: Thu 22 Mar 2018, 11:12am.

Services Affected: IT Services will only be able to reset passwords and create or amend accounts between 13:00 and 15:00 on Friday 23 March. If you require any changes made to your user account, please contact the Service Desk in advance so we can complete your request during this time.

In addition, the Helpdesk Advisors in the library will be unable to reset passwords over the weekend.

Date/time: The Service Desk will be unable to update user accounts from 08:00 to 13:00 on Friday 23 March and after 15:00.

Reason for downtime: Ongoing improvements to the resilience of IT systems.

IT Services change/incident number: 101554


Contact the IT Service Desk for support:

Visit us in Shawcross

Log a support ticket online

Call us on 01273 678090

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