Research storage volume unavailable

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UPDATE: 26 Jul 2017 - 12:20pm

The problem that has been stopping users accessing the new research storage volume has now been resolved, and users should now be able to mount the volume again.  If you continue to have any problems accessing the volume, please contact Jeremy Maris.

IT Services is working with our third-party suppliers to understand what lead to this loss of service.  The issue was triggered by this morning’s scheduled reboot of the file servers, but this routine operation should not have led to a broader failure of access to the storage volume.

IT Services would like to apologise for this interruption to service, and we will communicate directly with the affected teams as more information becomes available.

 

 

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