IT Services

Beware Phishing

IT Services has detected a number of emails sent to staff and students asking them to confirm their username and password. These emails are fraudulent - the technique is known as “phishing”. We didn’t send them, and we would never ask you for your password, for any purpose.

Remember, your password is your secret. We don’t have a record of it. Our terms of use forbid you to share your password with anyone, including IT Services staff. We won’t ask you for your password over the phone, by email, or by any other means.

Unfortunately, a few individuals have responded to the recent phishing attempts, and in one case the account details were used in an attempt to perpetrate financial fraud.

Protect yourself:

1. If you think you may have responded to a phishing email, change your password immediately.
2. Never tell ANYONE your password.
3. Don’t use the same password everywhere. In particular, be very careful with your University password, and with passwords that you use for financial and email systems.