IT Services

Questions and answers

If you're a student, you can get access to your Sussex email by entering these settings:

Go to Mail in the applications menu
Tap on the Menu key, then More and then New account
Choose Other (POP3/IMAP)
Tap on Manual setup and enter your email address (e.g. a.other@sussex.ac.uk), username (e.g. ano23) and Password
Set the Protocol to IMAP
For the IMAP server, enter: mail.sussex.ac.uk
Change the security type to SSL and make sure the server port is set to 993
Tap on Next
For the Outgoing server settings, tick Login required and enter your username and password again (if they aren't filled in automatically)
Set the SMTP server to: smtp.sussex.ac.uk, the security type to TLS and Server port to 587

Your Sussex account will now be added to your accounts list.

Staff and research students use a different email system which can also give you access to your Sussex calendar. To add your mail account:

In Settings, choose Accounts and Sync
Tap Add account, then Exchange ActiveSync
Enter your email address and password
For Server address, enter exchange.sussex.ac.uk
If the form has a field called domain, enter ad_us for the domain and your normal IT username in the username field
If you are not asked to specify the domain, enter ad_us\ followed by your username in the username field (e.g. ad_us\ano23 - make sure that you put a backslash before your username and not a forward-sloping slash)
Enter your Sussex password and tick the box for secure connection
Turn on Contacts and Calendars at the same time for accesss to your Outlook calendar and the Sussex address book and tap Finish setup

If you don't already have a password set up on your phone, you will be asked to choose one.

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