This page has been designed to make it easy for you to get in touch with IT Services. Which method you use will depend upon your reasons for wanting to contact us.
Postal address
Shawcross (Engineering I)North South Road
University of Sussex
Falmer, Brighton BN1 9QT, UK
General enquiries and reporting faults
- Online help desk: sussex.ac.uk/its/helpdesk
- Online fault reporting: sussex.ac.uk/its/help
- Email: support@its.sussex.ac.uk
- Tel: (67)8090
- Enquiries/help desk: Engineering 1, Monday - Friday, 9.00am-5.00pm
When reporting faults on IT Services equipment, please check Latest News at sussex.ac.uk/its/news before reporting a fault. If Latest News is unavailable, there will be a recorded message on the Status telephone line giving the current status of services (67)8776.
Reporting faults on and enquiries regarding GTS (General Teaching Space) equipment
- Online: sussex.ac.uk/its/msu
- Email: msu@its.sussex.ac.uk
- Tel: (67)8022, (87)7181
- Media Services: EDB 252, Mon-Thu, 9.00am-5.30pm, Fri 9.00am-5.00pm
Reporting faults on and enquiries regarding BIS (Business Information Systems)
For enquiries relating to Management Information, the use of the business systems, the database, Oracle forms, Impromptu Web Reports, Sussex Direct or any reporting or business information needs.
- Online: sussex.ac.uk/its/bis/helpdesk
- Email: bishelp@its.sussex.ac.uk
- Tel: (67)8090
- Enquiries/help desk: Engineering 1, Monday - Friday, 9.00am-5.00pm
IT Services: for staff in the Arts schools
- Online: sussex.ac.uk/its/arts
IT Services: for staff in the Science schools
- Online: sussex.ac.uk/its/science
Please note that these methods are intended for feedback/contact with regard to IT Services only, and that general queries about the University of Sussex should be sent to information@sussex.ac.uk. There is a link to the main University of Sussex site at the top of every IT Services page.
- Please use the suggestions forum to comment on all the services provided by the IT Services (not just these web pages), and to make suggestions for improvement
- Please use the website feedback forum if you cannot find the information you are looking for, or have any other comments about the content and/or layout of our site.