The University of Sussex

Vermersch's 'explicitation' interviewing technique used in analysing human-computer interaction

Ann Light

Vermersch's work on interviewing methods has been applied in France in the field of ergonomics and within the education system. It has received less attention elsewhere, despite providing a comprehensive technique for eliciting description of cognitive and physical processes that elude simple analysis. As such, it has much to offer the HCI community. This paper summarises the key features of the approach and then describes its use in a study of visitors' responses to entering text into websites.


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