Recruiting UK-Based Non-Permanent Workers
This page relates to recruitment and payroll services for all workers who are not employed directly by the University on permanent or fixed-term contracts.
REED Contact details:
To contact REED please E-mail: temporaryresourcing.uos@reed.com or Phone: 03330 154970
For support accessing or using the hiring manager portal, you can contact the REED XMS helpdesk on: 0208 274 4500
You can access the Hiring Manager Portal at: www.xms-portal.com
If you have any further questions, wish to provide feedback please contact your HR Business Partner
- Useful Documents
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UoS Level 3 Approver User Guide
Process guidance for Talent Pool workers
Escalation Process with Contacts and SLA
Reed Managed Services Rates of Pay [PDF 715.46KB]
FAQs
General Requirements
- 1. What do I need to do if I have a temporary vacancy to fill?
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Please contact your HR Business Partner for advice on requirements and next steps.
- 2. Does the recruitment of student volunteers need to go through the non-permanent worker process?
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No, where a student volunteer is engaged on an exceptional basis, for example to help out at an open day, and a token payment is made to recognise their contribution, this falls outside of the non-permanent worker vacancy process. Please consult Procurement and Purchasing Policy guidance for more information on payments to students.
Using Alternative Agencies
- 2. I've used REED before and they didn't get me the right candidates. Can I use a different agency?
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In this situation you must contact your HR Business Partner to agree the best way forwards. You will need the agreement of your HR Business Partner to use an alternative agency.
- 3. Can I raise a purchase requisition to hire temporary staff through other agencies?
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As above, you need to discuss the planned recruitment with your HR Business Partner. Any requisitions that don’t have your HR Business Partner authorisation attached will not be accepted.
- 4. What should I do if REED aren't getting me the right candidates/any candidates?
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In this situation you should discuss possible options with your HR Business partner who will need to organise authorisation for you to work with another agency.
Financial Queries
- 5. I don't understand what has been charged to my budget for staff hired through REED.
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Please contact the Finance Service Desk for help with this.
- 6. Is there a way I can get a report showing all the REED charges to my area?
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Please email Shallyce.Trew-Burrowes@reed.com to organise a timesheet report. This will take 1 working day.
- 7. I've authorised all the timesheets for my REED staff but nothing is being charged to my budget.
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Please contact the Finance Service Desk for help with this.
IT Equipment
- 8. How do I organise the right IT equipment for staff hired through REED?
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Please contact the IT Helpdesk for help with this.
- 9. What do I do if staff hired through REED don't return their IT equipment when they leave?
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In this situation you need to contact REED who will organise the equipment return.
Authorising Timesheets
- 10. I'm going to be away when my REED staff timesheets need to be authorised. What should I do?
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Please contact REED at temporaryresourcing.uos@reed.com to have an alternative member of staff set up to do this in your place.
- 11. I'm not able to authorise my REED staff timesheet. What should I do?
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Please contact REED for help with this.
Early Termination of Assignment
- 12. What do I need to do when my REED contractor leaves before the planned end of assignment?
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Please email temporaryresourcing.uos@reed.com letting REED know that your worker has left before the planned end of assignment. Please include their new end date, item ID (0008 3D2E/1) and if you require a backfill for this post.
Your budget is only charged with actual spend, not the original commitment, so no corrective financial action is needed with regards to the individual.