Development and Alumni Relations

Event registration
All alumni are welcome to attend all advertised events both in the UK and internationally. The most up to date event details will always be available on our website. All events organised by Development and Alumni Relations (DARO) will publicise a registration deadline date and the name of the event organiser. The event organiser is responsible for all questions regarding cancellations and refunds.

Online booking is available for most events and is the fastest way to secure your place. If the event is sold out online, please contact the Corporate and Alumni Events team to add your name to the waiting list.

Most events organised by the DARO office do not require a ticket. However, for any event that does, your ticket will be sent to you in advance as part of the confirmation email which you will receive between 3-5 working days before the event.

Public lectures

The lectures in this series are usually free of charge and open to all however all events have a limited capacity and therefore require pre-booking. If you have booked a seat and are unable to attend we would be glad if you let us know so that we can re-allocate it.

From time to time details of the events change and/or are subject to cancellation due to circumstances beyond our control. In the event of a change to the publicised programme we will endeavour to inform people who have registered for the event by email, which is provided at the time of booking. Please be aware that if you have checked the "receive no email" box, you will not receive this information.

Booking events with an attendance fee

Payment must be made at the time of booking to secure your place at an event where there is an attendance fee. All places will be at risk of being reallocated if a payment is not received within 5 working days of the request and it is the responsibility of the participant to ensure that payment is made within this time frame. We are unable to accept pay on the day requests unless a prior agreement is made with the Events Team. Please retain your confirmation email for your records and as proof of payment. 

Refunds and cancellations:

Ticket refunds can be processed up to one week before the event or as stated at the time of booking. No refunds will be made after this time and all refunds will be made using the same payment method as was used for original transaction. Payments by credit card will be refunded to the same credit or debit card, payments by cheque will be made by cheque or BACS transfer.

As with our public lectures programme, from time to time, details of the events change and/or are subject to cancellation due to circumstances beyond our control. In the event of a change to the publicised programme we will endeavour to inform people who have registered for the event by email, which is provided at the time of booking. Please be aware that if you have checked the "receive no email" box, you will not receive this information. If an event is cancelled full refunds will be given within 4 weeks from cancelling.

Event payment refunds required as a result of any administrative errors by DARO or our representatives, The University of Sussex, will be made in full.

If you need to cancel your attendance at an event for which you have paid, please consider requesting that your event registration be re-directed as a gift to the Sussex Fund where it will be used to enhance the experience of current and future students.

Gift payments

We operate a refund policy.  If by chance you should donate in error, please inform us within seven days so that a refund can be made. To defray credit card charges incurred we will refund as per above. If the donation error is caused by our systems we will refund your gift in full.

Photography

The University photogrpaher will be present at most University events and any resulting images taken may be included in future publications or on the University's website. If you do not wish to be included in any of these images, please opt out by contacting the Corporate and Alumni Events Team: events@sussex.ac.uk