Student Recruitment Services
Permanent, full time
Salary range: starting at £27,047 and rising to £30,424 per annum. It is normal to appoint at the first point of the salary scale
Closing date for applications: 4 September 2013
Description
Are you interested in a career in marketing in the higher education sector? There has never been a more exciting and interesting time to explore a career in higher education marketing.
We are looking for a Customer Relationship Management (CRM) Officer to build on the success of our current student recruitment CRM system. The post-holder will join our marketing team and will work with Marketing Managers and Marketing Officers to develop the capabilities, outputs and reporting of our CRM system.
The post-holder will develop and enhance the enquirer/applicant communications plan and maintain an overview of all communications, working closely with stakeholders from across the organisation to ensure data integrity and a seamless customer experience.
You will provide expert project management and technical support, thus enabling the distribution of targeted content going through the system. You will provide evaluation and constructive feedback for copywriters, enabling them to produce the most effectively targetted content.
You will be experienced in project management with excellent IT skills with the ability to deal with a range of large and complex datasets. Relevant work experience in a sales or marketing setting as well as experience of student recruitment CRM systems within the higher education sector is essential. A recognised qualification in marketing would be desirable.
Ref 272 Further particulars including person specification [PDF 75.12KB]
Essential information
Terms and conditions
Clerical and Related Staff Terms and Conditions SUMMARY [DOC 35.00KB]
Application
Application form - non-academic post [DOC 183.00KB]
Application form - non-academic post [PDF 43.84KB]
Please send completed application form by email to: profservicesrecruitment@sussex.ac.uk
When emailing your application please use the following format in the 'subject' line: post reference number / post title / your name. If you are applying for more than one post advertised by the University, please send a separate email and application form for each post. Please attach your completed application form and any other documents directly to the email rather than using a web-based upload / weblink service (e.g. SkyDrive) otherwise we may not receive your application due to incompatibility with our email software.
Or post to: Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.
Applications should be received by midnight on the closing date.